All visitors are welcome at The Field Museum. The Museum does not discriminate on the basis of disability and strives to provide its visitors with disabilities equal access to its facilities, programs, services, and activities. Upon request, the Museum will provide appropriate aids and services and make reasonable modifications to its policies and practices so that visitors with disabilities may have an equal opportunity to access the Museum’s facilities and participate in the Museum’s programs, services, and activities. The Museum will not impose a surcharge to cover the cost of providing these accommodations.
Below is an overview of accessibility resources and services. For assistance planning your visit, specific questions, or feedback, please contact us by email at email@example.com, by phone at (312) 665-7695, or TTY at (312) 665-7669.
Planning Your Visit
The Museum’s East Entrance is accessible to wheelchairs and strollers. There is also a passenger drop-off area in the turnaround outside the East Entrance.
Parking and Transportation
Accessible parking is available in the adjacent East Museum Lot on a first-come, first-served basis. If this lot becomes full, additional accessible parking spots may be available in the Soldier Field Parking garage.
Please note: Periodically, special events happening on or near Museum Campus may result in temporary road closures or rerouting. Please be aware of local events such as concerts, races, and Chicago Bears games as you plan your visit to The Field Museum. Check upcoming events at Soldier Field.
Pace Suburban Bus may offer prearranged paratransit services in your area. Learn more by calling 1-800-606-1282 (TTY 708-339-4062) or viewing Chicago ADA Service information.
Field Museum protection services officers and guest relations associates are available to assist you at any point during your arrival or visit. For more information about directions, tickets, and tours, plan your visit here.
Wheelchairs are available for visitors to borrow at no cost on a first-come, first-served basis. They are located at the East Entrance on the Ground Level and at the coat check near the South Entrance on the Main Level.
There are two elevators located on the east and west sides of the Museum’s main hall, providing access to all three public levels of the Museum. If you are entering the Museum via the East Entrance, proceed down the hall to find an elevator on the left near the entrance to Underground Adventure.
Accessible restrooms are located on every floor, and there is a family restroom on the Ground Level by the West Entrance. Additionally, there is a first aid room on the Ground Level, which visitors can request for private use. Please contact us in advance of your visit about the availability of this space at firstname.lastname@example.org or (312) 665-7695.
Personal Care Assistants
Free admission for a paid Personal Care Assistant (PCA) accompanying a visitor with a severe disability who needs the PCA’s assistance due to that disability is covered under the Americans with Disabilities Act. The visitor may request a free admission for the PCA at the Museum’s ticket counter and the PCA will receive, free of charge, the same admission pass that was purchased by the visitor. If the visitor is a Member, the PCA does not count as one of the Member’s guests.
The Field Museum allows service animals, that is, animals trained to perform specific tasks for an individual with a disability, into all the public areas of the Museum.
For more information, please read the complete Service Animals Policy.
In the unlikely event of an emergency evacuation, do not use the elevators. Visitors on any floor should proceed to one of our eight emergency exit stairwells. Upon arrival, the fire department will check all stairwells to aid any visitors who need assistance exiting the building. Visitors on the Ground Level can exit the building through the wheelchair accessible East and West Entrances.
Educational Programs and Tours
Field for All App
Personalize your visit to The Field Museum and the Crown Family PlayLab. The Field for All app helps families and groups, including visitors with autism and disabilities, plan their visit with resources like exhibition previews, a customizable schedule, and a sensory-friendly map of the space. Features include visual schedules, social narratives, and interactive games. This app is designed to help all visitors feel welcome and supported in the PlayLab, an interactive hands-on space.
PlayLab Accessibility Days
Groups of adults with disabilities are invited to register for PlayLab Accessibility Days on Tuesday mornings. Special education school groups, camps, community organizations, and family support networks can make private 45-minute reservations for the Crown Family PlayLab. To make a reservation or ask an educator for visit planning assistance, please contact email@example.com.
PlayLab Sensory Saturdays
Visitors with sensory processing needs and their families are invited to register for Sensory Saturdays. The PlayLab will open early on Saturdays, offering dedicated tactile opportunities and sensory tools from 9–10am. Registration will be capped so that families can enjoy a crowd-free space. Please be mindful that this event is intended for individuals with disabilities and sensory processing needs; siblings and family members are welcome to attend. The PlayLab is designed for children ages 2–6 years old, and children must be accompanied by a caregiver. If you are interested in learning more, please email firstname.lastname@example.org.
The Museum offers guided exhibition tours for visitors ages 8 to adult with learning, developmental, and intellectual disabilities. These tours are free with pre-registration. Learn more and register for a guided tour.
For Visitors Who Are Blind or Have Low Vision
Explore tactile objects and participate in hands-on activities in the Grainger Science Hub. Additionally, tours for visitors who are blind or have low vision are available upon advance request. These private docent-led tours may include verbal description, audio, and hands-on objects. To request a tour, please contact docent manager Mary Ann Bloom at (312) 665-7505 or email@example.com.
Field Museum staff work to provide the best possible experience for all our visitors, and receive ongoing training and information about interacting with visitors with disabilities. Please contact us with any feedback.
Anyone requiring an aid or service or a modification of Museum policies or procedures should contact Jolynn Willink, the Museum’s ADA Coordinator, as soon as possible, but no later than 48 hours before a scheduled event.
ADA Coordinator: Jolynn Willink
Address: The Field Museum, ATTN: Jolynn Willink, 1400 S. Lake Shore Drive, Chicago, IL 60605
The ADA does not require the Museum to take any action that would fundamentally alter the nature of its programs or services or that would impose an undue financial or administrative burden. While the Museum makes reasonable efforts to accommodate visitors with disabilities, the Museum, as a historic building and a repository for scientific collections, may be unable to make certain alterations. The Museum is committed to engaging in dialogue with visitors with disabilities to find solutions for making the Museum and its programs as accessible as reasonably possible in such cases.
To address any concerns about your experience at the Museum, please follow the Grievance Procedure.